SERVICES PROVIDED: Golden Tickets is a worldwide broker of sporting event tickets. We specialize in obtaining hard to get tickets to sold out events. Through our many sources, we are able to get a wide variety of tickets to almost any event, in any city. Due to the efforts and cost involved, TICKETS ARE GENERALLY SOLD AT ABOVE FACE VALUE.
POLICIES: Tickets for all major events are subject to acceptable availability. Due to the nature of our business, delivery of tickets could be as late as the day of the event. If tickets are not available, Golden Ticket's liability shall be a refund of up to one and one half times the original purchase price.
Odd amounts of tickets cannot be guaranteed to be together neither can row or sections.
Golden Tickets reserves the right to replace tickets within 5 rows.
CANCELLATIONS: ALL SALES ARE FINAL. THERE ARE NO REFUNDS OR CANCELLATIONS OF ORDERS. Upon request we will agree to place your order on a "Try to Sell" basis.
If Golden Tickets is unable to fill your ticket order as specified, Golden Tickets will exercise one of the following options:
1) Comparable tickets will be provided with no compensation.
2) Tickets can be upgraded, for an additional cost.
3) Tickets can be downgraded with a partial refund.
4) If none of the above are acceptable to the client, Golden Tickets reserves the right to cancel the order and issue a full refund.
5) For National Events, on the rare occasion where insurmountable conditions exist, orders may be filled using single tickets upon client's approval in lieu of a full refund.
FOR ALL CANCELLED EVENTS, CLIENTS WILL RECEIVE A FULL REFUND IN THE FORM OF A STORE CREDIT, WITH THE EXCEPTION THAT NO REFUNDS SHALL BE GIVEN DUE TO ACTS OF GOD, STRIKES, ACTS OF WAR, TERRORIST ACTS, LOCKOUTS, WALKOUTS, MEDICAL CRISES OR DUE TO WEATHER. FOR ANY ALLOWABLE REFUND, TICKETS MUST BE RETURNED WITHIN 14 DAYS OF EVENT DATE. THERE ARE NO REFUNDS FOR POSTPONED OR RESCHEDULED EVENTS.
The WEATHER Exception: Weather conditions may affect travel to and from the event and may cause the postponement or cancellation of the event. Such circumstances are beyond the control of Golden Tickets and accordingly, No Refund for unused services or allowance for the loss of enjoyment caused by weather conditions will be made by Golden Tickets. This weather exception takes place when an outdoor event being either Golf or Tennis, such as the Masters and US. Open Tennis cancels due to a rain storm or weather conditions not suitable to continue or start that day(s) events.
TRANSPORTATION: Golden Tickets shall not be held responsible for damages because of delays, cancellations or unavailability of public or private transportation caused by an Act of God, by Acts of War, Riot, Civil Commotion, by an Act of State, by Strikes, Fire, Flood, restricted availability or by any related occurrence beyond the control of Golden Tickets.
SPECIAL NOTES: All prices are quoted in U.S. dollars. All deposits are non-refundable. All sales of tickets take place in the State of Texas. Our mailing address is 301 W. Parker Rd. Ste. 202, Plano, Texas 75023.